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开发画像dcc场景

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ZLI263
2025-09-09 15:12:21 +08:00
parent 7b7000c2cf
commit 10037968fb
2 changed files with 56 additions and 32 deletions
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3
ai-analytic-center-api/src/main/java/com/volvo/ai/analytic/center/enums/CategoryEnum.java
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@@ -4,9 +4,8 @@ public enum CategoryEnum {
ENTERPRISE_WECHAT("enterprise_wechat", "企微记录"),
PHONE_VOICE("phone_voice", "语音电话"),
PHONE_VOICE_PORTRAIT("phone_voice_portrait", "语音电话,用户画像"),
PORTRAIT_ALLIN("portrait_allin", "语音电话,用户画像"),
NAMEPLATE_VOICE("nameplate_voice", "铭牌"),
OTHER("未知", "未知记录"),
;
private String code;

85
ai-analytic-center-biz/src/main/java/com/volvo/ai/analytic/center/service/impl/TmTelephoneCorpusServiceImpl.java
View File

@@ -68,6 +68,9 @@ public class TmTelephoneCorpusServiceImpl extends ServiceImpl<TmTelephoneCorpusM
@Value("${dify.corpus.telephoneToken}")
private String telephoneToken;
@Value("${dify.corpus.portrait.oneToken}")
private String telephoneTokenPortrait;
@Value("${dify.intelligentCustomer.channel4In1Token}")
private String channel4In1Token;
@Autowired
@@ -156,43 +159,65 @@ public class TmTelephoneCorpusServiceImpl extends ServiceImpl<TmTelephoneCorpusM
corpusReportDTO.setRecordId(aicorpusTelephone.getSourceId());
corpusReportDTO.setAnalysisScene(2l);
// 获取配置
JSONObject execDifyFlow = diFyService.executeDifyFlow(diFyImageReq, BusinessTypeEnum.SMART_ASSISTANT.getCode(), JSONObject.toJSONString(corpusReportDTO), aicorpusTelephone.getAiAnalysisRequestId());
log.info("runDify execDifyFlow {}",execDifyFlow);
if(null != execDifyFlow && execDifyFlow.get("status").equals("succeeded")){
JSONObject execDifyFlow = diFyService.executeDifyFlow(diFyImageReq, BusinessTypeEnum.SMART_ASSISTANT.getCode(),
JSONObject.toJSONString(corpusReportDTO), aicorpusTelephone.getAiAnalysisRequestId());
log.info("runDify execDifyFlow 返回 ,总结 {}",execDifyFlow);
parseDfiyResult(execDifyFlow, aicorpusTelephone.getSourceId(), formattedDateStartTime, aicorpusTelephone.getAiAnalysisRequestId(),BusinessTypeEnum.SMART_ASSISTANT.getCode());
String text = execDifyFlow.getJSONObject("outputs").getString("text");
String resultStrOne = FlowResultSplitUtil.flowOutputTextSplit(text, "任务1", "任务2");
String resultStrTwo =FlowResultSplitUtil.flowOutputTextSplit(text, "任务2", null);
if (StringUtils.isBlank(resultStrOne) || StringUtils.isBlank(resultStrTwo)){
log.info("电话语料解析为空，text:{}", text);
return;
}
String aiAnalysisRequestId = execDifyFlow.getString("aiAnalysisRequestId");
Map<String, String> ltoMap = new HashMap();
ltoMap.put("analysisRecordId", aiAnalysisRequestId);
ltoMap.put("analysisScene", "2");
ltoMap.put("recordId", aicorpusTelephone.getSourceId());
ltoMap.put("communicateDate", formattedDateStartTime);
ltoMap.put("analysisResult", resultStrOne);
ltoMap.put("analysisDetail", resultStrTwo);
// 发送MQ
// 获取配置
diFyImageReq.setFlowId(telephoneTokenPortrait);
JSONObject execDifyFlowForPortrait = diFyService.executeDifyFlow(diFyImageReq, BusinessTypeEnum.CORPUS_PORTRAIT_DCC.getCode(),
JSONObject.toJSONString(corpusReportDTO), aicorpusTelephone.getAiAnalysisRequestId());
log.info("runDify execDifyFlow 返回 ,客户画像 {}",execDifyFlow);
parseDfiyResult(execDifyFlowForPortrait, aicorpusTelephone.getSourceId(), formattedDateStartTime, aicorpusTelephone.getAiAnalysisRequestId(), BusinessTypeEnum.CORPUS_PORTRAIT_DCC.getCode());
}
}
log.info("send mq {}",ltoMap);
private void parseDfiyResult(JSONObject execDifyFlow,String recordId,String communicateDate,
String aiAnalysisRequestIdDB,String businessType) {
if(null != execDifyFlow && execDifyFlow.get("status").equals("succeeded")){
String text = execDifyFlow.getJSONObject("outputs").getString("text");
String resultStrOne = FlowResultSplitUtil.flowOutputTextSplit(text, "任务1", "任务2");
String resultStrTwo =FlowResultSplitUtil.flowOutputTextSplit(text, "任务2", null);
if (StringUtils.isBlank(resultStrOne) || StringUtils.isBlank(resultStrTwo)){
log.info("电话语料解析为空，text:{}", text);
return;
}
String aiAnalysisRequestId = execDifyFlow.getString("aiAnalysisRequestId");
Map<String, String> ltoMap = new HashMap();
ltoMap.put("analysisRecordId", aiAnalysisRequestId);
ltoMap.put("analysisScene", "2");
ltoMap.put("recordId",recordId);
ltoMap.put("communicateDate", communicateDate);
ltoMap.put("analysisResult", resultStrOne);
ltoMap.put("analysisDetail", resultStrTwo);
// 发送MQ
if (BusinessTypeEnum.CORPUS_PORTRAIT_DCC.getCode().equals(businessType)){//DCC 客户画像
log.info("send mq 电话语料场景，客户画像需求， {}",ltoMap);
sendMq( CategoryEnum.PORTRAIT_ALLIN.getCode(), JSONObject.toJSONString(ltoMap));
}else if (BusinessTypeEnum.SMART_ASSISTANT.getCode().equals(businessType)){ // dcc 总结
log.info("send mq 电话语料场景，总结需求， {}",ltoMap);
sendMq( CategoryEnum.PHONE_VOICE.getCode(), JSONObject.toJSONString(ltoMap));
try {
if(StringUtils.isNotEmpty(aicorpusTelephone.getAiAnalysisRequestId())){
AiAnalysisErrors aiAnalysisErrors = new AiAnalysisErrors();
aiAnalysisErrors.setAiAnalysisRequestId(aiAnalysisRequestId);
aiAnalysisErrors.setAiAnalysisErrorHandlingStatus("1");
aiAnalysisErrorsService.updateAiAnalysisErrors(aiAnalysisErrors);
}
aiAnalysisRequestLogsService.saveAiAnalysisRequestLogs(AiAnalysisRequestLogs.builder().aiAnalysisRequestId(execDifyFlow.getString("aiAnalysisRequestId")).businessResponse(JSONObject.toJSONString(ltoMap)).build());
}
} catch (Exception e) {
log.info(" 电话语料处理保存报告异常processItem：{} ", e);
try {
if(StringUtils.isNotEmpty(aiAnalysisRequestIdDB)){
AiAnalysisErrors aiAnalysisErrors = new AiAnalysisErrors();
aiAnalysisErrors.setAiAnalysisRequestId(aiAnalysisRequestIdDB);
aiAnalysisErrors.setAiAnalysisErrorHandlingStatus("1");
aiAnalysisErrorsService.updateAiAnalysisErrors(aiAnalysisErrors);
}
aiAnalysisRequestLogsService.saveAiAnalysisRequestLogs(AiAnalysisRequestLogs.builder().aiAnalysisRequestId(execDifyFlow.getString("aiAnalysisRequestId")).businessResponse(JSONObject.toJSONString(ltoMap)).build());
} catch (Exception e) {
log.info(" 电话语料处理保存报告异常processItem：{} ", e);
}
}
}