174 lines
3.2 KiB
Vue
174 lines
3.2 KiB
Vue
<template>
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<view class="qa-page">
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<view class="page-header">
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<view class="nav-bar">
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<view class="nav-left" @click="goBack">
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<text class="back-icon">←</text>
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</view>
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<text class="nav-title">通用问答</text>
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</view>
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</view>
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<scroll-view class="content-scroll" scroll-y="true">
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<view class="intro-card">
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<text class="intro-title">说明</text>
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<text class="intro-body">面向未归入具体场景的日常咨询：产品基础介绍、服务范围、预约流程、交货周期等。先澄清客户真正想知道什么，再分点回答，避免一次抛出过多信息。</text>
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</view>
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<view class="section">
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<text class="section-title">可优先确认</text>
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<view class="bullet" v-for="(t, i) in points" :key="i">
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<text class="bullet-dot">•</text>
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<text class="bullet-text">{{ t }}</text>
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</view>
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</view>
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<view class="tip-card">
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<text class="tip-label">应对关键</text>
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<text class="tip-body">先倾听再结构化回答；复杂问题拆成「结论 + 理由 + 下一步」，并反问一句确认是否讲清楚。</text>
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</view>
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</scroll-view>
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</view>
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</template>
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<script>
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export default {
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data() {
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return {
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points: [
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'客户当前处在哪个环节（了解 / 对比 / 即将下单）',
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'是否有明确使用场景或限制条件（空间、预算、时间）',
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'是否需要书面资料或样品/现场勘查'
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]
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};
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},
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methods: {
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goBack() {
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uni.navigateBack();
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}
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}
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};
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</script>
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<style scoped>
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.qa-page {
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min-height: 100vh;
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background: #f8f9fa;
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}
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.page-header {
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background: #ffffff;
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border-bottom: 1rpx solid #e9ecef;
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}
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.nav-bar {
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display: flex;
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align-items: center;
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height: 88rpx;
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padding: 0 30rpx;
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}
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.nav-left {
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width: 60rpx;
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height: 60rpx;
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display: flex;
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align-items: center;
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justify-content: center;
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margin-right: 20rpx;
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}
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.back-icon {
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font-size: 36rpx;
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color: #333;
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}
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.nav-title {
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flex: 1;
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text-align: center;
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font-size: 32rpx;
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font-weight: bold;
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color: #333;
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}
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.content-scroll {
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height: calc(100vh - 88rpx);
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}
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.intro-card {
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margin: 24rpx 30rpx;
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padding: 28rpx;
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background: #fff;
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border-radius: 16rpx;
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}
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.intro-title {
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display: block;
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font-size: 28rpx;
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font-weight: 600;
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color: #333;
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margin-bottom: 16rpx;
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}
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.intro-body {
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font-size: 26rpx;
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color: #555;
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line-height: 1.6;
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}
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.section {
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margin: 0 30rpx 24rpx;
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padding: 28rpx;
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background: #fff;
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border-radius: 16rpx;
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}
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.section-title {
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display: block;
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font-size: 28rpx;
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font-weight: 600;
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color: #333;
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margin-bottom: 20rpx;
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}
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.bullet {
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display: flex;
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margin-bottom: 12rpx;
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}
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.bullet-dot {
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margin-right: 12rpx;
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color: #007AFF;
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font-size: 28rpx;
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line-height: 1.5;
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}
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.bullet-text {
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flex: 1;
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font-size: 26rpx;
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color: #555;
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line-height: 1.5;
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}
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.tip-card {
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margin: 0 30rpx 40rpx;
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padding: 28rpx;
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background: #f0f7ff;
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border-radius: 16rpx;
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border: 1rpx solid #d0e3fc;
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}
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.tip-label {
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display: block;
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font-size: 26rpx;
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font-weight: 600;
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color: #007AFF;
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margin-bottom: 12rpx;
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}
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.tip-body {
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font-size: 26rpx;
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color: #333;
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line-height: 1.6;
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}
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</style>
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