752 lines
15 KiB
Vue
752 lines
15 KiB
Vue
<template>
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<view class="page">
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<!-- #ifdef APP -->
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<statusBar></statusBar>
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<!-- #endif -->
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<!-- 导航栏 -->
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<uni-nav-bar
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:fixed="true"
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:statusBar="true"
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title="AI销售管理"
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leftIcon="left"
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@clickLeft="goBack"
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color="#333"
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backgroundColor="#FFFFFF">
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</uni-nav-bar>
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<view class="content">
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<!-- AI功能横幅 -->
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<view class="ai-banner">
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<text class="banner-text">AI让销售过程和团队管理更透明</text>
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</view>
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<!-- 标签页 -->
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<view class="tabs">
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<view
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class="tab-item"
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:class="{ active: activeTab === 'status' }"
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@click="switchTab('status')">
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<text>服务状态</text>
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</view>
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<view
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class="tab-item"
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:class="{ active: activeTab === 'performance' }"
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@click="switchTab('performance')">
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<text>服务表现</text>
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</view>
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<view
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class="tab-item"
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:class="{ active: activeTab === 'reception' }"
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@click="switchTab('reception')">
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<text>开始接待</text>
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</view>
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</view>
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<!-- 服务状态列表 -->
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<scroll-view class="service-status-list" scroll-y v-if="activeTab === 'status'">
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<view
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class="service-card"
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v-for="(item, index) in serviceStatusList"
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:key="index"
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@click="viewServiceDetail(item)">
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<view class="card-header">
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<view class="staff-info">
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<view class="staff-avatar">
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<text class="avatar-text">{{ item.staffName.charAt(0) }}</text>
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</view>
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<text class="staff-name">{{ item.staffName }}</text>
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</view>
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<view class="service-status">
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<uni-icons type="bars" size="16" color="#007AFF"></uni-icons>
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<text>服务中</text>
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</view>
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</view>
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<view class="customer-tags">
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<view
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class="tag-item"
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:class="'tag-' + tag.color"
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v-for="(tag, tagIndex) in item.tags"
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:key="tagIndex">
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<text>{{ tag.text }}</text>
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</view>
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</view>
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<!-- AI提醒 -->
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<view class="ai-alert" v-if="item.alert" :class="item.alert.type === 'risk' ? 'alert-risk-box' : 'alert-reminder-box'">
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<view class="alert-header">
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<view class="alert-icon">
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<view class="icon-circle"></view>
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</view>
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<text class="alert-title">{{ item.alert.title }}</text>
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</view>
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<view class="alert-content" :class="item.alert.type === 'risk' ? 'alert-risk-text' : 'alert-reminder-text'">
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<text v-if="item.alert.type === 'risk'">{{ item.alert.message }}</text>
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<view v-else class="alert-list">
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<view class="alert-item" v-for="(msg, msgIndex) in item.alert.messages" :key="msgIndex">
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<text>{{ msg }}</text>
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</view>
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</view>
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</view>
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</view>
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<view class="service-duration">
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<text>已服务 {{ item.duration }} 分钟</text>
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</view>
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</view>
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</scroll-view>
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<!-- 服务表现内容 -->
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<view class="performance-content" v-if="activeTab === 'performance'">
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<text class="empty-text">服务表现内容</text>
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</view>
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<!-- 开始接待表单 -->
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<scroll-view class="reception-form" scroll-y v-if="activeTab === 'reception'">
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<view class="form-card">
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<view class="form-item">
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<text class="form-item__label">客户姓名</text>
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<input
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class="form-item__input"
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v-model="receptionForm.customerName"
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placeholder="请输入客户姓名"
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placeholder-style="color: #9ca3af"
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/>
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</view>
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<view class="form-item">
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<text class="form-item__label">客户电话</text>
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<input
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class="form-item__input"
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v-model="receptionForm.contact"
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type="number"
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placeholder="请输入客户电话"
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placeholder-style="color: #9ca3af"
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/>
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</view>
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<view class="form-item">
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<text class="form-item__label">性别</text>
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<picker
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mode="selector"
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:range="genderOptions"
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:value="genderIndex"
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@change="onGenderChange"
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>
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<view class="form-item__picker">
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<text :class="receptionForm.gender ? 'form-item__picker-text' : 'form-item__picker-placeholder'">
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{{ receptionForm.gender || '请选择性别' }}
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</text>
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<text class="form-item__picker-icon">⌄</text>
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</view>
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</picker>
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</view>
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<view class="form-item">
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<text class="form-item__label">年龄</text>
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<input
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class="form-item__input"
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v-model="receptionForm.age"
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type="number"
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placeholder="请输入年龄"
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placeholder-style="color: #9ca3af"
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/>
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</view>
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<view class="form-item">
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<text class="form-item__label">销售姓名</text>
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<input
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class="form-item__input"
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v-model="receptionForm.salesName"
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placeholder="请输入销售姓名"
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placeholder-style="color: #9ca3af"
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/>
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</view>
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<view class="form-item">
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<text class="form-item__label">销售电话</text>
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<input
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class="form-item__input"
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v-model="receptionForm.salesPhone"
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type="number"
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placeholder="请输入销售电话"
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placeholder-style="color: #9ca3af"
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/>
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</view>
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<view class="form-item">
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<text class="form-item__label">住址</text>
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<input
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class="form-item__input"
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v-model="receptionForm.detailedAddress"
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placeholder="请输入详细住址"
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placeholder-style="color: #9ca3af"
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/>
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</view>
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</view>
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<view class="form-actions">
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<view class="form-btn form-btn--cancel" @click="onCancel">
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<text class="form-btn__text">取消</text>
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</view>
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<view class="form-btn form-btn--save" @click="onSave">
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<text class="form-btn__text">保存</text>
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</view>
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</view>
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</scroll-view>
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</view>
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</view>
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</template>
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<script>
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// #ifdef APP
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import statusBar from "@/uni_modules/uni-nav-bar/components/uni-nav-bar/uni-status-bar";
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// #endif
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import { API_BASE_URL } from "@/common/config.js";
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export default {
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// #ifdef APP
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components: {
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statusBar
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},
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// #endif
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data() {
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return {
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activeTab: 'status',
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genderOptions: ["男", "女"],
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genderIndex: -1,
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receptionForm: {
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customerName: "",
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contact: "",
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gender: "",
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age: "",
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salesName: "",
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salesPhone: "",
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detailedAddress: ""
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},
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serviceStatusList: [
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{
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staffName: '三多',
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status: '服务中',
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duration: 60,
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tags: [
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{ text: '首次到访', color: 'blue' },
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{ text: '新房交付', color: 'blue' },
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{ text: '想买床', color: 'orange' }
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],
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alert: {
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type: 'risk',
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title: '投诉风险',
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message: '客户情绪激动,有投诉风险,请及时介入'
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}
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},
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{
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staffName: '雅秋',
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status: '服务中',
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duration: 55,
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tags: [
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{ text: '新婚夫妇', color: 'blue' },
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{ text: '收纳需求', color: 'blue' },
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{ text: '毛坯房', color: 'blue' },
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{ text: '关注环保', color: 'orange' }
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],
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alert: {
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type: 'reminder',
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title: '关单提醒',
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messages: [
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'服务已超过2小时,有关单意向',
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'但价格敏感,提起多次竞品品牌'
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]
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}
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}
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]
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}
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},
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methods: {
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goBack() {
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uni.navigateBack();
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},
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switchTab(tab) {
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this.activeTab = tab;
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},
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viewServiceDetail(item) {
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// 查看服务详情
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console.log('查看服务详情', item);
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},
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onGenderChange(e) {
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this.genderIndex = e.detail.value;
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this.receptionForm.gender = this.genderOptions[e.detail.value];
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},
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onCancel() {
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// 重置表单
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this.receptionForm = {
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customerName: "",
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contact: "",
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gender: "",
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age: "",
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salesName: "",
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salesPhone: "",
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detailedAddress: ""
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};
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this.genderIndex = -1;
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uni.showToast({
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title: "已取消",
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icon: "none"
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});
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},
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async onSave() {
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// 表单验证
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if (!this.receptionForm.customerName) {
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uni.showToast({
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title: "请输入客户姓名",
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icon: "none"
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});
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return;
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}
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if (!this.receptionForm.contact) {
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uni.showToast({
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title: "请输入客户电话",
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icon: "none"
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});
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return;
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}
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// 构建请求参数
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const params = {
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customerName: this.receptionForm.customerName,
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contact: this.receptionForm.contact,
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dealershipId: "",
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dealershipName: "",
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salesId: "",
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salesName: this.receptionForm.salesName || "",
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recordingCount: 0,
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intendedModel: "",
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infoCard: "",
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createTime: "",
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updateTime: "",
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remark: "",
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detailedAddress: this.receptionForm.detailedAddress || "",
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salesPhone: this.receptionForm.salesPhone || "",
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contactCount: 0
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};
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try {
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uni.showLoading({
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title: "保存中..."
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});
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// 构建URL
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let url;
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// #ifdef H5
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url = `/api/customerManagement/add`;
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// #endif
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// #ifndef H5
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url = `${API_BASE_URL}api/customerManagement/add`;
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// #endif
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const res = await uni.request({
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url: url,
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method: "POST",
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data: params,
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timeout: 10000
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});
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uni.hideLoading();
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if (res.statusCode === 200 && res.data && res.data.success) {
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uni.showToast({
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title: "保存成功",
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icon: "success"
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});
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// 保存成功后重置表单
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this.onCancel();
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} else {
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uni.showToast({
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title: res.data?.message || "保存失败",
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icon: "none"
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});
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}
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} catch (error) {
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uni.hideLoading();
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console.error("保存失败:", error);
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uni.showToast({
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title: "保存失败,请重试",
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icon: "none"
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});
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}
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}
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}
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}
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</script>
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<style>
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page {
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background-color: #F5F5F5;
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}
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.page {
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min-height: 100vh;
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background-color: #F5F5F5;
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}
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.content {
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padding-top: 88rpx;
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}
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/* AI功能横幅 */
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.ai-banner {
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background-color: #E3F2FD;
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padding: 24rpx 32rpx;
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display: flex;
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justify-content: space-between;
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align-items: center;
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}
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.banner-text {
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font-size: 28rpx;
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color: #1976D2;
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flex: 1;
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}
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.banner-btn {
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font-size: 28rpx;
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color: #1976D2;
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font-weight: 500;
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margin-left: 16rpx;
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}
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/* 标签页 */
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.tabs {
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display: flex;
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background-color: #FFFFFF;
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border-bottom: 1px solid #E0E0E0;
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padding: 0 32rpx;
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}
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.tab-item {
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padding: 24rpx 32rpx;
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position: relative;
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}
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.tab-item text {
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font-size: 30rpx;
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color: #666;
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}
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.tab-item.active text {
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color: #333;
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font-weight: 500;
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}
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.tab-item.active::after {
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content: '';
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position: absolute;
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bottom: 0;
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left: 32rpx;
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right: 32rpx;
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height: 4rpx;
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background-color: #007AFF;
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border-radius: 2rpx;
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}
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/* 服务状态列表 */
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.service-status-list {
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height: calc(100vh - 300rpx);
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background-color: #F5F5F5;
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padding: 24rpx 32rpx;
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}
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.service-card {
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background-color: #FFFFFF;
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border-radius: 16rpx;
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padding: 32rpx;
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margin-bottom: 24rpx;
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box-shadow: 0 2rpx 8rpx rgba(0, 0, 0, 0.04);
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}
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.card-header {
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display: flex;
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justify-content: space-between;
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align-items: center;
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margin-bottom: 20rpx;
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}
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.staff-info {
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display: flex;
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align-items: center;
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}
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.staff-avatar {
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width: 64rpx;
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height: 64rpx;
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background-color: #2196F3;
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border-radius: 50%;
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display: flex;
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align-items: center;
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justify-content: center;
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margin-right: 16rpx;
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}
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.avatar-text {
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font-size: 32rpx;
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color: #FFFFFF;
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font-weight: 500;
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}
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.staff-name {
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font-size: 32rpx;
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font-weight: 500;
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color: #333;
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}
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.service-status {
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display: flex;
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align-items: center;
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}
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.service-status text {
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font-size: 26rpx;
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color: #007AFF;
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margin-left: 8rpx;
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}
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.customer-tags {
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display: flex;
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flex-wrap: wrap;
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margin-bottom: 20rpx;
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gap: 12rpx;
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}
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.tag-item {
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padding: 8rpx 16rpx;
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border-radius: 8rpx;
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}
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.tag-blue {
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background-color: #E3F2FD;
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}
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.tag-blue text {
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font-size: 24rpx;
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color: #1976D2;
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}
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.tag-orange {
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background-color: #FFF3E0;
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}
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.tag-orange text {
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font-size: 24rpx;
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color: #F57C00;
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}
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/* AI提醒 */
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.ai-alert {
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border-radius: 8rpx;
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padding: 20rpx;
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margin-bottom: 20rpx;
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}
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.alert-risk-box {
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background-color: #FFF5F5;
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}
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.alert-reminder-box {
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background-color: #F5F5F5;
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}
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.alert-header {
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display: flex;
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align-items: center;
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margin-bottom: 12rpx;
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}
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.alert-icon {
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margin-right: 8rpx;
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}
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.icon-circle {
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width: 24rpx;
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height: 24rpx;
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border: 2rpx solid #333;
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border-radius: 50%;
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position: relative;
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}
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.icon-circle::after {
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content: '';
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position: absolute;
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top: 50%;
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left: 50%;
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transform: translate(-50%, -50%);
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width: 8rpx;
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height: 8rpx;
|
|
background-color: #333;
|
|
border-radius: 50%;
|
|
}
|
|
|
|
.alert-title {
|
|
font-size: 28rpx;
|
|
font-weight: 500;
|
|
color: #333;
|
|
}
|
|
|
|
.alert-content {
|
|
font-size: 26rpx;
|
|
line-height: 1.6;
|
|
}
|
|
|
|
.alert-risk-text {
|
|
color: #FF5722;
|
|
}
|
|
|
|
.alert-reminder-text {
|
|
color: #666;
|
|
}
|
|
|
|
.alert-list {
|
|
display: flex;
|
|
flex-direction: column;
|
|
gap: 8rpx;
|
|
}
|
|
|
|
.alert-item {
|
|
display: flex;
|
|
align-items: flex-start;
|
|
}
|
|
|
|
.alert-item::before {
|
|
content: '•';
|
|
margin-right: 8rpx;
|
|
color: #666;
|
|
}
|
|
|
|
.alert-item text {
|
|
font-size: 26rpx;
|
|
color: #666;
|
|
line-height: 1.6;
|
|
}
|
|
|
|
.service-duration {
|
|
padding-top: 16rpx;
|
|
border-top: 1px solid #F0F0F0;
|
|
}
|
|
|
|
.service-duration text {
|
|
font-size: 26rpx;
|
|
color: #999;
|
|
}
|
|
|
|
/* 服务表现内容 */
|
|
.performance-content {
|
|
padding: 40rpx;
|
|
text-align: center;
|
|
}
|
|
|
|
.empty-text {
|
|
font-size: 28rpx;
|
|
color: #999;
|
|
}
|
|
|
|
/* 开始接待表单样式 */
|
|
.reception-form {
|
|
height: calc(100vh - 300rpx);
|
|
background-color: #F5F5F5;
|
|
padding: 24rpx 32rpx;
|
|
}
|
|
|
|
.form-card {
|
|
background-color: #ffffff;
|
|
border-radius: 16rpx;
|
|
padding: 32rpx 24rpx;
|
|
box-shadow: 0 2rpx 8rpx rgba(0, 0, 0, 0.04);
|
|
margin-bottom: 32rpx;
|
|
}
|
|
|
|
.form-item {
|
|
display: flex;
|
|
align-items: center;
|
|
margin-bottom: 32rpx;
|
|
}
|
|
|
|
.form-item:last-child {
|
|
margin-bottom: 0;
|
|
}
|
|
|
|
.form-item__label {
|
|
font-size: 28rpx;
|
|
color: #333;
|
|
font-weight: 500;
|
|
width: 160rpx;
|
|
flex-shrink: 0;
|
|
}
|
|
|
|
.form-item__input {
|
|
flex: 1;
|
|
height: 88rpx;
|
|
background-color: #f9fafb;
|
|
border-radius: 12rpx;
|
|
padding: 0 24rpx;
|
|
font-size: 28rpx;
|
|
color: #333;
|
|
box-sizing: border-box;
|
|
}
|
|
|
|
.form-item__picker {
|
|
flex: 1;
|
|
height: 88rpx;
|
|
background-color: #f9fafb;
|
|
border-radius: 12rpx;
|
|
padding: 0 24rpx;
|
|
display: flex;
|
|
align-items: center;
|
|
justify-content: space-between;
|
|
box-sizing: border-box;
|
|
}
|
|
|
|
.form-item__picker-text {
|
|
font-size: 28rpx;
|
|
color: #333;
|
|
}
|
|
|
|
.form-item__picker-placeholder {
|
|
font-size: 28rpx;
|
|
color: #9ca3af;
|
|
}
|
|
|
|
.form-item__picker-icon {
|
|
font-size: 24rpx;
|
|
color: #9ca3af;
|
|
}
|
|
|
|
.form-actions {
|
|
display: flex;
|
|
gap: 24rpx;
|
|
padding-bottom: 40rpx;
|
|
}
|
|
|
|
.form-btn {
|
|
flex: 1;
|
|
height: 88rpx;
|
|
border-radius: 12rpx;
|
|
display: flex;
|
|
align-items: center;
|
|
justify-content: center;
|
|
}
|
|
|
|
.form-btn--cancel {
|
|
background-color: #f3f4f6;
|
|
}
|
|
|
|
.form-btn--save {
|
|
background-color: #007AFF;
|
|
}
|
|
|
|
.form-btn__text {
|
|
font-size: 32rpx;
|
|
font-weight: 500;
|
|
}
|
|
|
|
.form-btn--cancel .form-btn__text {
|
|
color: #6b7280;
|
|
}
|
|
|
|
.form-btn--save .form-btn__text {
|
|
color: #ffffff;
|
|
}
|
|
</style>
|