525 lines
21 KiB
JavaScript
525 lines
21 KiB
JavaScript
"use strict";
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const common_vendor = require("../../../common/vendor.js");
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const common_config = require("../../../common/config.js");
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const pages_customer_utils_dataInit = require("../utils/dataInit.js");
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const _sfc_main = {
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name: "ConversationSummaryFurniture",
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props: {
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// 服务记录项
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serviceItem: {
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type: Object,
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default: () => ({})
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}
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},
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data() {
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return {
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summaryList: [],
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furnitureAnalysisList: [],
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// 家具意向分析数据
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productCategoryList: [],
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// 产品类别列表
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activeProductCategory: "",
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// 当前选中的产品类别
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productRequirementMap: {},
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// 产品需求映射 {categoryKey: {rows: [...]}}
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summarySentence: "",
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// 一句话总结
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dealKeyPoints: "",
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// 成交关键点
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loading: false
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// 加载状态
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};
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},
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computed: {
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// 当前选中的产品需求
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currentProductRequirement() {
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if (!this.activeProductCategory)
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return null;
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return this.productRequirementMap[this.activeProductCategory] || null;
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}
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},
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watch: {
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serviceItem: {
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handler(newVal, oldVal) {
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var _a, _b;
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if (newVal === oldVal) {
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return;
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}
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if (newVal && typeof newVal === "object") {
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const newId = newVal.id || ((_a = newVal.rawData) == null ? void 0 : _a.id);
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const oldId = (oldVal == null ? void 0 : oldVal.id) || ((_b = oldVal == null ? void 0 : oldVal.rawData) == null ? void 0 : _b.id);
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if (newId && newId === oldId) {
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return;
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}
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if (newId) {
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this.initData();
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this.loadFurnitureAnalysis(newVal);
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} else {
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this.initData();
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}
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} else {
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this.initData();
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}
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},
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immediate: true,
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deep: true
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}
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},
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mounted() {
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var _a;
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if (this.serviceItem && (this.serviceItem.id || ((_a = this.serviceItem.rawData) == null ? void 0 : _a.id))) {
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this.initData();
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this.loadFurnitureAnalysis(this.serviceItem);
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}
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},
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methods: {
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// 初始化数据
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initData() {
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var _a;
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try {
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if (this.serviceItem && (this.serviceItem.id || ((_a = this.serviceItem.rawData) == null ? void 0 : _a.id))) {
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this.summaryList = pages_customer_utils_dataInit.initSummaryList(this.serviceItem);
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} else {
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this.summaryList = [];
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}
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} catch (error) {
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common_vendor.index.__f__("error", "at pages/customer/components/ConversationSummaryFurniture.vue:197", "初始化总结数据失败:", error);
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this.summaryList = [];
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}
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this.productCategoryList = [];
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this.activeProductCategory = "";
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this.productRequirementMap = {};
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this.summarySentence = "";
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this.dealKeyPoints = "";
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this.furnitureAnalysisList = [];
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this.loading = false;
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},
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// 加载家具意向分析数据
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async loadFurnitureAnalysis(item) {
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var _a, _b;
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if (!item) {
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return;
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}
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try {
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this.loading = true;
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const parentId = ((_a = item.rawData) == null ? void 0 : _a.id) || item.id;
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if (!parentId) {
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common_vendor.index.__f__("warn", "at pages/customer/components/ConversationSummaryFurniture.vue:220", "无法获取parentId");
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this.furnitureAnalysisList = [];
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this.loading = false;
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return;
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}
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const url = `${common_config.getApiUrl("/api/audioTextAnalysisFurniture/byParentId")}?parentId=${parentId}`;
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const res = await common_vendor.index.request({
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url,
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method: "GET",
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timeout: 1e4
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});
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if (res.statusCode === 200 && res.data && res.data.success) {
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this.furnitureAnalysisList = res.data.data || [];
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if (this.furnitureAnalysisList.length > 0) {
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this.updateSummaryWithFurnitureData();
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}
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} else {
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common_vendor.index.__f__("warn", "at pages/customer/components/ConversationSummaryFurniture.vue:242", "获取家具意向分析失败:", ((_b = res.data) == null ? void 0 : _b.message) || "未知错误");
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this.furnitureAnalysisList = [];
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}
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} catch (error) {
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common_vendor.index.__f__("error", "at pages/customer/components/ConversationSummaryFurniture.vue:246", "获取家具意向分析失败:", error);
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this.furnitureAnalysisList = [];
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} finally {
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this.loading = false;
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}
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},
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// 用家具意向分析数据更新会话总结
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updateSummaryWithFurnitureData() {
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if (this.furnitureAnalysisList.length === 0)
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return;
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const firstItem = this.furnitureAnalysisList[0];
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const summaryItems = [];
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if (firstItem.customerType) {
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summaryItems.push({
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label: "客户类型",
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value: firstItem.customerType,
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rawData: firstItem
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});
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}
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if (firstItem.familyStructure) {
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summaryItems.push({
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label: "家庭结构",
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value: firstItem.familyStructure,
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rawData: firstItem
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});
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}
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if (firstItem.summarySentence) {
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this.summarySentence = firstItem.summarySentence;
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}
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if (firstItem.dealKeyPoints) {
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this.dealKeyPoints = firstItem.dealKeyPoints;
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} else if (firstItem.summarySentence) {
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const keyWords = [];
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const summary = firstItem.summarySentence;
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if (summary.includes("优惠") || summary.includes("活动")) {
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keyWords.push("活动优惠");
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}
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if (summary.includes("搭配")) {
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keyWords.push("整套搭配");
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}
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if (summary.includes("环保")) {
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keyWords.push("环保");
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}
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if (summary.includes("安全")) {
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keyWords.push("安全");
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}
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if (summary.includes("交付") || summary.includes("周期")) {
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keyWords.push("快速交付");
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}
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if (summary.includes("退换") || summary.includes("服务")) {
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keyWords.push("无忧退换服务");
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}
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if (keyWords.length > 0) {
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this.dealKeyPoints = keyWords.join("，");
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}
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}
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if (summaryItems.length > 0) {
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this.summaryList = summaryItems;
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}
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this.buildProductRequirementList(firstItem);
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},
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// 构建产品需求清单（固定显示所有产品类别）
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buildProductRequirementList(data) {
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const categories = [
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{ key: "sofa", name: "沙发", field: "sofa" },
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{ key: "bed", name: "床", field: "bedAndMattress" },
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{ key: "mattress", name: "床垫", field: "bedAndMattress" },
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{ key: "dining_table", name: "餐桌椅", field: "diningTable" },
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{ key: "tea_table", name: "茶几", field: "teaTable" },
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{ key: "tv_cabinet", name: "电视柜", field: "tvCabinet" },
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{ key: "study_desk", name: "学习桌", field: "studyDesk" },
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{ key: "cabinet", name: "橱柜", field: "cabinet" },
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{ key: "wine_cabinet", name: "酒柜", field: "wineCabinet" },
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{ key: "master_bedroom_cabinet", name: "主卧衣柜", field: "masterBedroomCabinet" },
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{ key: "secondary_bedroom_cabinet", name: "次卧衣柜", field: "secondaryBedroomCabinet" },
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{ key: "shoe_cabinet", name: "鞋柜", field: "shoeCabinet" },
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{ key: "custom", name: "定制家居", field: null }
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];
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const requirementMap = {};
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const categoryList = [];
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categories.forEach((category) => {
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let hasData = false;
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let productData = null;
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if (category.key === "bed" || category.key === "mattress") {
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const fieldValue = data.bedAndMattress || data.bed_and_mattress || "";
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if (fieldValue && fieldValue.trim()) {
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hasData = true;
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productData = this.parseProductJson(fieldValue);
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}
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} else if (category.key === "custom") {
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hasData = false;
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} else {
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const fieldValue = data[category.field] || data[this.toSnakeCase(category.field)] || "";
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if (fieldValue && fieldValue.trim()) {
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hasData = true;
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productData = this.parseProductJson(fieldValue);
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}
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}
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if (hasData) {
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categoryList.push({ key: category.key, name: category.name });
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const rows = this.buildProductDimensionRows(productData, data, category.key);
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requirementMap[category.key] = { rows };
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}
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});
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this.productRequirementMap = requirementMap;
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this.productCategoryList = categoryList;
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if (categoryList.length > 0) {
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this.activeProductCategory = categoryList[0].key;
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}
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},
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// 解析产品JSON字符串
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parseProductJson(jsonString) {
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if (!jsonString || typeof jsonString !== "string") {
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return null;
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}
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try {
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const parsed = JSON.parse(jsonString);
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return parsed;
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} catch (error) {
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common_vendor.index.__f__("warn", "at pages/customer/components/ConversationSummaryFurniture.vue:397", "解析产品JSON失败:", error, jsonString);
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return null;
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}
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},
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// 驼峰转蛇形命名
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toSnakeCase(str) {
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if (!str)
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return "";
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return str.replace(/([A-Z])/g, "_$1").toLowerCase().replace(/^_/, "");
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},
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// 切换产品类别
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switchProductCategory(categoryKey) {
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this.activeProductCategory = categoryKey;
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},
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// 获取产品类别名称
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getProductCategoryName(categoryKey) {
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const category = this.productCategoryList.find((item) => item.key === categoryKey);
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return category ? category.name : "";
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},
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// 获取所有产品类别名称（用于意向产品清单显示）
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getProductCategoryNames() {
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return this.productCategoryList.map((item) => item.name).join("，");
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},
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parseProductAttributes(productKey, requirementText, data) {
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const attributes = {};
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const text = (requirementText || "").trim();
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if (!text)
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return attributes;
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const matchFirst = (pattern) => {
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const result = text.match(pattern);
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return result ? result[0] : "";
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};
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switch (productKey) {
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case "sofa":
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attributes.type = matchFirst(/(L型|L形|一字型|U型|U形|带贵妃榻|贵妃榻|三人位|四人位|转角|组合)/);
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attributes.material = matchFirst(/(真皮|科技布|布艺|布|皮质|皮革|实木|板式|棉麻|绒布)/);
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attributes.size = matchFirst(/(\d+\.?\d*)\s*(米|m|平米|平方米)/);
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attributes.color = matchFirst(/(米白|白色|灰色|黑色|棕色|蓝色|绿色|暖色调|冷色调|灰白色系)/);
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attributes.style = matchFirst(/(现代简约|简约现代|现代|北欧|中式|美式|欧式|工业风|原木风|简约|极简)/);
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if (text.includes("储物") || text.includes("收纳"))
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attributes.feature = "储物";
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if (text.includes("好打理"))
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attributes.remark = "要求好打理";
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break;
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case "bed":
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attributes.size = matchFirst(/(\d+\.?\d*)\s*(米|m)/);
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attributes.material = matchFirst(/(实木|板式|软包|皮质|布艺)/);
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attributes.style = data.decorationStyle || "";
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if (text.includes("主卧"))
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attributes.remark = "主卧";
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break;
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case "mattress":
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attributes.size = matchFirst(/(\d+\.?\d*)\s*(米|m)/);
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attributes.material = matchFirst(/(弹簧|记忆棉|乳胶|椰棕|海绵)/);
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if (text.includes("分区支撑"))
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attributes.softness = "分区支撑（兼顾软硬需求）";
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else if (text.includes("偏软") || text.includes("软"))
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attributes.softness = "偏软";
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else if (text.includes("偏硬") || text.includes("硬"))
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attributes.softness = "偏硬";
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break;
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case "dining_table":
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if (text.includes("伸缩"))
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attributes.type = "可伸缩";
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const rangeMatch = text.match(/(\d+\.?\d*)\s*[-~到]\s*(\d+\.?\d*)\s*米/);
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if (rangeMatch)
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attributes.size = `${rangeMatch[1]}-${rangeMatch[2]}米`;
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else
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attributes.size = matchFirst(/(\d+\.?\d*)\s*米/);
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attributes.chairCount = matchFirst(/(\d+)\s*把/);
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if (text.includes("舒适"))
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attributes.feature = "舒适型";
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attributes.style = data.decorationStyle || "";
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break;
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case "tea_table":
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if (text.includes("抽屉"))
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attributes.type = "带抽屉";
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if (text.includes("储物") || text.includes("收纳"))
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attributes.feature = "储物";
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attributes.style = data.decorationStyle || "";
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break;
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case "tv_cabinet":
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if (text.includes("组合"))
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attributes.type = "组合式";
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if (text.includes("储物"))
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attributes.feature = "储物";
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attributes.style = data.decorationStyle || "";
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break;
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case "study_desk":
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if (text.includes("可调节") || text.includes("调节高度"))
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attributes.type = "可调节高度";
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if (text.includes("成长"))
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attributes.feature = "适应孩子成长";
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break;
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case "wine_cabinet":
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if (text.includes("恒温"))
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attributes.feature = "恒温";
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const capacity = text.match(/(\d+)[-~到](\d+)\s*瓶|(\d+)\s*瓶/);
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if (capacity) {
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if (capacity[1] && capacity[2])
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attributes.capacity = `${capacity[1]}-${capacity[2]}瓶`;
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else if (capacity[3])
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attributes.capacity = `${capacity[3]}瓶`;
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}
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break;
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case "master_bedroom_cabinet":
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case "secondary_bedroom_cabinet":
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if (text.includes("定制") || text.includes("整墙"))
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attributes.type = text.includes("整墙") ? "整墙定制" : "定制";
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attributes.size = matchFirst(/(\d+\.?\d*)\s*(米|m)/);
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if (text.includes("衣帽间"))
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attributes.feature = "带衣帽间";
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if (text.includes("主卧"))
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attributes.remark = "主卧";
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if (text.includes("次卧"))
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attributes.remark = "次卧";
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break;
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case "shoe_cabinet":
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if (text.includes("窄款") || text.includes("高型"))
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attributes.type = "窄款高型";
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attributes.size = matchFirst(/(\d+\.?\d*)\s*(米|m)/);
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if (text.includes("带座") || text.includes("可坐"))
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attributes.feature = "带座功能";
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if (text.includes("收纳空间"))
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attributes.remark = "大容量收纳";
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break;
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default:
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attributes.description = text;
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break;
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}
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if (!attributes.style && data && data.decorationStyle)
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attributes.style = data.decorationStyle;
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if (!attributes.color && data && data.decorationStyle) {
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const color = data.decorationStyle.match(/(米白|白色|灰色|黑色|棕色|蓝色|暖色调|冷色调|灰白色系|原木色)/);
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if (color)
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attributes.color = color[0];
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}
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if (!attributes.description && text)
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attributes.description = text;
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return attributes;
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},
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buildProductDimensionRows(productData = null, data = {}, categoryKey = "") {
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const dimensionLabels = [
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{ key: "styleColor", label: "偏好风格与颜色", field: "preferenceStyleAndColor" },
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{ key: "material", label: "材质偏好", field: "materialPreference" },
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{ key: "focus", label: "客户重点关注", field: "customerFocusAreas" },
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{ key: "price", label: "价格敏感度", field: "priceSensitivity" },
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{ key: "campaign", label: "活动参与度", field: "activityParticipation" },
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{ key: "ordered", label: "客户疑虑点", field: "customerConcerns" },
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{ key: "service", label: "交付服务", field: "deliveryService" },
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{ key: "competitor", label: "竞品反馈", field: "competitorFeedback" },
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{ key: "delivery", label: "交付周期", field: "deliveryCycle" },
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{ key: "appearance", label: "产品颜值", field: "productAppearance" }
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];
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const isParsedJson = productData && typeof productData === "object" && !Array.isArray(productData) && productData !== null && ("preferenceStyleAndColor" in productData || "materialPreference" in productData || "customerConcerns" in productData);
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const getValue = (field) => {
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if (isParsedJson) {
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const value = productData[field];
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if (value === null || value === void 0 || value === "") {
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return "暂无信息";
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}
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if (typeof value === "string") {
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const trimmed = value.trim();
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return trimmed || "暂无信息";
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}
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return String(value) || "暂无信息";
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} else {
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const attributes = productData || {};
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switch (field) {
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case "preferenceStyleAndColor":
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const parts = [];
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if (attributes.style)
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parts.push(attributes.style);
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if (attributes.color)
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parts.push(attributes.color);
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if (parts.length === 0 && data.decorationStyle)
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parts.push(data.decorationStyle);
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return parts.join(" / ") || "暂无信息";
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case "materialPreference":
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return attributes.material || "暂无信息";
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case "customerFocusAreas":
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return attributes.feature || attributes.remark || "暂无信息";
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||
case "priceSensitivity":
|
||
return data.priceSensitivity || "暂无信息";
|
||
case "activityParticipation":
|
||
return data.campaignPreference || data.activityParticipation || "暂无信息";
|
||
case "customerConcerns":
|
||
return attributes.description || "暂无信息";
|
||
case "deliveryService":
|
||
return data.serviceExpectation || "暂无信息";
|
||
case "competitorFeedback":
|
||
return data.competitorFeedback || "暂无信息";
|
||
case "deliveryCycle":
|
||
return data.deliveryCycle || "暂无信息";
|
||
case "productAppearance":
|
||
return data.appearancePreference || attributes.style || "暂无信息";
|
||
default:
|
||
return "暂无信息";
|
||
}
|
||
}
|
||
};
|
||
return dimensionLabels.map((item) => ({
|
||
label: item.label,
|
||
content: getValue(item.field) || "暂无信息"
|
||
}));
|
||
},
|
||
viewSummaryDetail(item) {
|
||
common_vendor.index.__f__("log", "at pages/customer/components/ConversationSummaryFurniture.vue:591", "查看总结详情", item);
|
||
}
|
||
}
|
||
};
|
||
if (!Array) {
|
||
const _easycom_uni_icons2 = common_vendor.resolveComponent("uni-icons");
|
||
_easycom_uni_icons2();
|
||
}
|
||
const _easycom_uni_icons = () => "../../../uni_modules/uni-icons/components/uni-icons/uni-icons.js";
|
||
if (!Math) {
|
||
_easycom_uni_icons();
|
||
}
|
||
function _sfc_render(_ctx, _cache, $props, $setup, $data, $options) {
|
||
return common_vendor.e({
|
||
a: $data.loading
|
||
}, $data.loading ? {} : !$data.loading && $data.summaryList.length === 0 && !$data.summarySentence && !$data.dealKeyPoints && $data.productCategoryList.length === 0 ? {} : {}, {
|
||
b: !$data.loading && $data.summaryList.length === 0 && !$data.summarySentence && !$data.dealKeyPoints && $data.productCategoryList.length === 0,
|
||
c: common_vendor.f($data.summaryList, (item, index, i0) => {
|
||
return {
|
||
a: common_vendor.t(item.label),
|
||
b: common_vendor.t(item.value),
|
||
c: "59e246ca-0-" + i0,
|
||
d: index,
|
||
e: common_vendor.o(($event) => $options.viewSummaryDetail(item), index)
|
||
};
|
||
}),
|
||
d: common_vendor.p({
|
||
type: "right",
|
||
size: "16",
|
||
color: "#999"
|
||
}),
|
||
e: $data.productCategoryList.length > 0
|
||
}, $data.productCategoryList.length > 0 ? {
|
||
f: common_vendor.t($options.getProductCategoryNames())
|
||
} : {}, {
|
||
g: $data.summarySentence
|
||
}, $data.summarySentence ? {
|
||
h: common_vendor.t($data.summarySentence)
|
||
} : {}, {
|
||
i: $data.dealKeyPoints
|
||
}, $data.dealKeyPoints ? {
|
||
j: common_vendor.t($data.dealKeyPoints)
|
||
} : {}, {
|
||
k: $data.productCategoryList.length > 0
|
||
}, $data.productCategoryList.length > 0 ? {
|
||
l: common_vendor.f($data.productCategoryList, (category, index, i0) => {
|
||
return {
|
||
a: common_vendor.t(category.name),
|
||
b: $data.activeProductCategory === category.key ? 1 : "",
|
||
c: index,
|
||
d: common_vendor.o(($event) => $options.switchProductCategory(category.key), index)
|
||
};
|
||
})
|
||
} : {}, {
|
||
m: $data.activeProductCategory && $options.currentProductRequirement
|
||
}, $data.activeProductCategory && $options.currentProductRequirement ? {
|
||
n: common_vendor.t($options.getProductCategoryName($data.activeProductCategory)),
|
||
o: common_vendor.f($options.currentProductRequirement.rows, (row, index, i0) => {
|
||
return {
|
||
a: common_vendor.t(row.label),
|
||
b: common_vendor.t(row.content),
|
||
c: index
|
||
};
|
||
})
|
||
} : $data.productCategoryList.length === 0 && $data.furnitureAnalysisList.length > 0 ? {} : {}, {
|
||
p: $data.productCategoryList.length === 0 && $data.furnitureAnalysisList.length > 0
|
||
});
|
||
}
|
||
const Component = /* @__PURE__ */ common_vendor._export_sfc(_sfc_main, [["render", _sfc_render], ["__scopeId", "data-v-59e246ca"]]);
|
||
wx.createComponent(Component);
|
||
//# sourceMappingURL=../../../../.sourcemap/mp-weixin/pages/customer/components/ConversationSummaryFurniture.js.map
|