// 客户档案数据初始化
export function initCustomerProfile(item) {
	if (item.name === '李女士') {
		return {
			name: '李女士',
			intent: '高',
			serviceCount: 1,
			lastService: '2025-08-17',
			phone: '185****3677',
			serviceStaff: '三多',
			wechatStatus: '已添加',
			address: '江融府',
			source: '自然到店',
			followStage: '意向客户',
			systemTags: [
				'新房装修',
				'客厅,卧室',
				'沙发,餐桌,床,床垫',
				'关注环保',
				'预算4万-5万',
				'价格敏感度中',
				'与孩同住子女幼年',
				'现代简约',
				'80m²-120m²',
				'关注儿童安全设计',
				'关注售后服务'
			],
			customTags: [
				'关注优惠活动',
				'关注颜色搭配',
				'夫妻两一起来'
			],
			intentDescription: '客户是一对即将入住新房的三口之家,注重家具的环保性与实用性,偏好简约现代风格、灰白色系、耐脏易打理的材质。对布艺沙发、岩板餐桌椅、真皮软包床、乳胶床垫及护脊床垫表现出兴趣。客户对价格较为敏感,关注年终活动优惠,并与竞品进行过对比。客户最终表现出较高购买意向,已同意加微信进一步沟通方案,并考虑本周下单。'
		};
	} else if (item.name === '彭总') {
		return {
			name: '彭总',
			intent: '高',
			serviceCount: 3,
			lastService: '2526-09-16',
			phone: '',
			serviceStaff: '沈易',
			wechatStatus: '已添加',
			address: '',
			source: '',
			followStage: '意向客户',
			systemTags: [
				'新房装修',
				'餐厅,客厅,卧室,定制',
				'沙发,床,床垫,茶几,餐桌',
				'关注产品颜值'
			],
			customTags: [],
			intentDescription: '客户为四层别墅新房装修，关注真皮、高脚、舒适靠背的床和沙发，偏好灰色和咖啡色系，倾向于购买整屋套餐以获得更大折扣，决策期预计在12月前。'
		};
	} else {
		// 默认数据
		return {
			name: item.name,
			intent: item.intent,
			serviceCount: item.serviceCount,
			lastService: item.lastService,
			phone: item.phone || '',
			serviceStaff: item.serviceStaff,
			wechatStatus: '未添加',
			address: '',
			source: '',
			followStage: '意向客户',
			systemTags: item.tags ? item.tags.filter(t => t.color === 'blue').map(t => t.text) : [],
			customTags: item.tags ? item.tags.filter(t => t.color === 'orange').map(t => t.text) : [],
			intentDescription: ''
		};
	}
}

// 服务记录总结列表初始化
export function initSummaryList(item) {
	if (item.title === '三多的服务记录') {
		return [
			{
				label: '客户类型',
				value: '新房装修'
			},
			{
				label: '家庭结构',
				value: '三口之家, 有一个5岁的小孩, 注重家具安全性与环保性'
			},
			{
				label: '意向产品清单',
				value: '沙发,床,床垫,餐桌椅,定制家居'
			},
			{
				label: '一句话总结',
				value: '三口之家新房装修, 偏好简约现代风格, 注重环保与安全性, 对整套搭配和交付周期敏感, 预算约4.5万, 关注活动优惠与售后服务'
			},
			{
				label: '成交关键点',
				value: '年终活动优惠, 整套搭配, 环保安全, 快速交付, 无忧退换服务'
			}
		];
	} else {
		return [
			{
				label: '客户类型',
				value: item.description
			},
			{
				label: '一句话总结',
				value: item.description
			}
		];
	}
}

// 服务表现数据初始化
export function initPerformanceData() {
	return {
		totalScore: 81,
		categories: [
			{
				name: '迎宾探寻',
				completed: false,
				expanded: true,
				showBanner: false,
				showAudio: false,
				items: [
					{ name: '破冰', completed: false, points: 5 },
					{ name: '品牌介绍', completed: false, points: 5 }
				]
			},
			{
				name: '展厅体验',
				completed: true,
				expanded: true,
				showBanner: false,
				showAudio: false,
				items: [
					{ name: '黄金三问', completed: true, points: 9 },
					{ name: '需求引导', completed: true, points: 15 }
				]
			},
			{
				name: '落座规划',
				completed: true,
				expanded: true,
				showBanner: false,
				showAudio: false,
				items: [
					{ name: '服务递进', completed: true, points: 5 },
					{ name: 'SGS放心手册', completed: false, points: 5 }
				]
			},
			{
				name: '方案报价',
				completed: true,
				expanded: true,
				showBanner: false,
				showAudio: false,
				items: [
					{ name: '三级报价', completed: true, points: 20 }
				]
			},
			{
				name: '促单成交',
				completed: true,
				expanded: true,
				showBanner: false,
				showAudio: false,
				items: [
					{ name: '解答异议', completed: true, points: 6 }
				]
			},
			{
				name: '送客跟进',
				completed: true,
				expanded: true,
				showBanner: false,
				showAudio: false,
				items: [
					{ name: '活动植入', completed: true, points: 8 },
					{ name: '压单配合', completed: true, points: 6 },
					{ name: '主动添加微信', completed: true, points: 4 },
					{ name: '邀约量尺时间', completed: false, points: 4 },
					{ name: '礼貌道别', completed: true, points: 2 }
				]
			}
		]
	};
}