销售顾问结束服务逻辑处理
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zhonghua1
@@ -9,7 +9,7 @@
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:fixed="true"
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:statusBar="true"
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:border="false"
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title="AI销管系统"
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title="AI销冠系统"
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leftIcon="left"
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@clickLeft="goBack"
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color="#333"
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@@ -83,6 +83,9 @@
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<text class="staff-name">{{ item.staffName }}</text>
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</view>
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<view class="service-status">
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<view class="service-action-btn service-action-btn--finish" @click.stop="finishService(item)">
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<text>结束</text>
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</view>
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<uni-icons type="bars" size="16" color="#007AFF"></uni-icons>
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<text>服务中</text>
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</view>
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@@ -525,8 +528,39 @@ import { getApiUrl } from "@/common/config.js";
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},
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onLoad() {
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this.fetchServiceStatusList();
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// 加载当前登录用户信息，填充销售姓名和电话
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this.loadCurrentUserInfo();
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},
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methods: {
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/**
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* 加载当前登录用户信息，填充销售姓名和电话
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*/
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loadCurrentUserInfo() {
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try {
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// 从本地存储获取登录响应信息
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const loginResponse = uni.getStorageSync('backend-login-response') || {};
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// 填充销售姓名
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if (loginResponse.userName) {
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this.receptionForm.salesName = loginResponse.userName;
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}
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// 填充销售电话：如果电话为空，则使用姓名作为电话
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if (loginResponse.phone) {
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this.receptionForm.salesPhone = loginResponse.phone;
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} else if (loginResponse.userName) {
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// 如果电话为空，使用姓名作为电话
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this.receptionForm.salesPhone = loginResponse.userName;
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}
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// 如果有 userId，也可以填充到 salesId
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if (loginResponse.userId) {
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this.receptionForm.salesId = String(loginResponse.userId);
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}
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} catch (e) {
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console.error('加载当前登录用户信息失败:', e);
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}
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},
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goBack() {
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uni.navigateBack();
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},
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@@ -534,6 +568,9 @@ import { getApiUrl } from "@/common/config.js";
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this.activeTab = tab;
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if (tab === 'status') {
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this.fetchServiceStatusList();
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} else if (tab === 'reception') {
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// 切换到开始接待标签页时，重新加载当前登录用户信息
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this.loadCurrentUserInfo();
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} else if (tab === 'tag') {
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this.tagViewMode = 'list';
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// 当进入标签管理页面时，请求接口填充数据
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@@ -721,6 +758,99 @@ import { getApiUrl } from "@/common/config.js";
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// 查看服务详情
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console.log('查看服务详情', item);
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},
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async finishService(item) {
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if (!item || !item.id) {
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uni.showToast({
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title: '无法获取服务记录ID',
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icon: 'none'
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});
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return;
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}
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uni.showModal({
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title: '确认结束',
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content: `确定要结束这条服务记录吗？`,
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success: async (res) => {
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if (res.confirm) {
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try {
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uni.showLoading({
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title: '结束中...'
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});
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const url = getApiUrl('/api/audioManagement/finishServiceById');
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// 获取认证信息
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let tenantId = '';
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let token = '';
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try {
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tenantId = uni.getStorageSync('backend-tenant-id') || '';
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token = uni.getStorageSync('backend-token') || '';
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} catch (e) {
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console.error('获取认证信息失败:', e);
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}
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// 构建请求头
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const headers = {
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'Content-Type': 'application/json'
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};
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if (token) {
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headers['Authorization'] = `Bearer ${token}`;
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}
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if (tenantId) {
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headers['X-Tenant-Id'] = tenantId;
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}
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// 构建请求体
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const requestData = {
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id: item.id
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};
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const finishRes = await uni.request({
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url: url,
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method: 'POST',
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data: requestData,
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header: headers,
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timeout: 30000
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});
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uni.hideLoading();
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if (finishRes.statusCode === 200 && finishRes.data && finishRes.data.success) {
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uni.showToast({
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title: finishRes.data?.message || '结束服务成功',
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icon: 'success'
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});
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// 结束成功后刷新列表
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this.serviceStatusPage.current = 1;
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this.fetchServiceStatusList({ force: true });
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} else {
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uni.showToast({
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title: finishRes.data?.message || '结束服务失败',
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icon: 'none'
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});
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}
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} catch (error) {
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uni.hideLoading();
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console.error('结束服务失败:', error);
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// 根据错误类型提供更详细的错误信息
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let errorMessage = '结束服务失败，请重试';
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if (error.errMsg) {
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if (error.errMsg.includes('timeout')) {
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errorMessage = '请求超时，请检查网络连接后重试';
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} else if (error.errMsg.includes('fail')) {
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errorMessage = '网络请求失败，请检查网络连接';
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}
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}
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uni.showToast({
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title: errorMessage,
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icon: 'none',
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duration: 3000
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});
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}
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}
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}
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});
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},
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onGenderChange(e) {
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this.receptionForm.gender = e.detail.value;
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},
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@@ -797,9 +927,9 @@ import { getApiUrl } from "@/common/config.js";
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id: retrievedId ? String(retrievedId) : this.receptionForm.id,
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customerName: customer.customerName || this.receptionForm.customerName,
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customerSource: customer.customerSource || this.receptionForm.customerSource,
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dealershipId: customer.dealershipId || this.receptionForm.dealershipId,
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dealershipId: customer.dealershipId ? String(customer.dealershipId) : this.receptionForm.dealershipId,
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dealershipName: customer.dealershipName || this.receptionForm.dealershipName,
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salesId: customer.salesId || this.receptionForm.salesId,
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salesId: customer.salesId ? String(customer.salesId) : this.receptionForm.salesId,
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salesName: customer.salesName || this.receptionForm.salesName,
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salesPhone: String(resolvedSalesPhone),
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recordingCount: customer.recordingCount ?? this.receptionForm.recordingCount,
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@@ -843,6 +973,8 @@ import { getApiUrl } from "@/common/config.js";
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detailedAddress: "",
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contactCount: 0
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};
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// 重置后重新填充当前登录用户信息
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this.loadCurrentUserInfo();
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uni.showToast({
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title: "已取消",
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icon: "none"
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@@ -888,9 +1020,9 @@ import { getApiUrl } from "@/common/config.js";
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customerName: this.receptionForm.customerName?.trim(),
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contact: trimmedContact,
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customerSource: this.receptionForm.customerSource?.trim() || "",
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dealershipId: this.receptionForm.dealershipId?.trim() || "",
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dealershipId: String(this.receptionForm.dealershipId || '').trim() || "",
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dealershipName: this.receptionForm.dealershipName?.trim() || "",
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salesId: this.receptionForm.salesId?.trim() || "",
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salesId: String(this.receptionForm.salesId || '').trim() || "",
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salesName: this.receptionForm.salesName?.trim() || "",
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recordingCount: Number(this.receptionForm.recordingCount) || 0,
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intendedModel: this.receptionForm.intendedModel?.trim() || "",
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@@ -1557,12 +1689,12 @@ import { getApiUrl } from "@/common/config.js";
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.service-status {
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display: flex;
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align-items: center;
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gap: 8rpx;
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}
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.service-status text {
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font-size: 26rpx;
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color: #007AFF;
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margin-left: 8rpx;
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}
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.customer-tags {
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@@ -1724,6 +1856,27 @@ import { getApiUrl } from "@/common/config.js";
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font-size: 26rpx;
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color: #999;
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}
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.service-action-btn {
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padding: 6rpx 16rpx;
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border-radius: 4rpx;
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font-size: 26rpx;
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font-weight: 400;
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display: flex;
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align-items: center;
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justify-content: center;
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margin-right: 12rpx;
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cursor: pointer;
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}
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.service-action-btn--finish {
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color: #007AFF;
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background-color: transparent;
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}
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.service-action-btn--finish:active {
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opacity: 0.7;
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}
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.service-status-empty {
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padding: 48rpx 0;
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